Retail Store Managers / Supervisors

A Retail Store Manager or Supervisor manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

About this Career

Average Salary

£31,436

New workers start at around £17,515. Normal pay is £31,436 per year. Highly experienced workers can earn up to £63,262

Annual Openings

316

Job counts include both employed and self-employed persons in London, and do not distinguish between full and part-time jobs

Daily Tasks

Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
Authorises payment for supplies received and decides on vending price, discount rates and credit terms.
Oversees the maintenance of financial and other records and controls security arrangements for the premises.
Ensures customer complaints and queries regarding sales and service are appropriately handled.
Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
Liaises with other staff to provide information about merchandise, special promotions etc. to customers.
Appoints staff, assigns tasks and monitors and reviews staff performance.

Skills Employers are looking for

Skills	Importance
Monitoring	66%
Speaking	63%
Critical Thinking	63%
Reading Comprehension	62%
Active Listening	61%
Writing	60%
Learning Strategies	60%
Active Learning	57%
Mathematics	50%
Science	18%