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Level 3 Customer Service Apprenticeship
THE BURRITO COCINA LTD

 At B Kitchen, apprentices can start in an entry-level role and progress into more senior positions, with the opportunity to develop towards supervising a team, managing a site and eventually running their own shop or area.

Apply now

Apprenticeship summary

What will the apprentice be doing?

On a typical day, the apprentice will:

  • Greet customers in a friendly and professional manner, helping them with questions about our products and services.
  • Work in the kitchen to prepare our food before displaying it on the shelves
  • Support the preparation, presentation and replenishment of fresh food counters, including salad bars, hot food counters and orange juice machines.
  • Maintain excellent hygiene, cleanliness and food safety standards throughout the working day.
  • Make sure displays are well presented, fully stocked and attractive to customers.
  • Learn how to follow company procedures, including opening and closing tasks, stock rotation and basic record keeping.
  • Assist with checking product quality, dates and availability to ensure customers receive the best possible experience.
  • Work as part of a team to keep the counter running smoothly during busy trading periods.
  • Develop confidence in communicating with customers, colleagues and managers.
  • Learn how the business operates, including sales, standards, stock control and customer service performance.
  • Take part in training and development to build the skills needed to progress within the company.

What training will the apprentice take and what qualification will the apprentice get at the end?

Off-the-job training will take place remotely either at home or in our shared office which are in 116 Pall Mall, London, SW1Y 5ED.

What is the expected career progression after this apprenticeship?

To be discussed upon completion of apprenticeship.

Annual wage

£15,600 to £24,784.50 a year

Expected duration

1 Year 6 Months

Possible start date

21 Sep 2026

Date posted

12 Aug 2026

Reference number

2000047925

Positions

1 available

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Problem solving skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE Maths and English (Grade Grades 4-9 (A*- C)) Desired

About the employer

company B Kitchen is a fast-growing food-to-go business bringing fresh, exciting and convenient food concepts into Tesco stores.

From vibrant salad bars and hot food counters to freshly squeezed orange juice machines, we create simple, high-quality options for customers on the go.

With 43 sites already live and many more launching soon, we are scaling quickly and building a team of ambitious, hands-on people who want to grow with us.

At B Kitchen, no two days are the same. We move fast, think commercially and take pride in delivering great food, strong standards and an excellent customer experience across every site.

Employer

THE BURRITO COCINA LTD
www.bkitchen.co.uk

Address

116 Pall Mall
London
SW1Y 5ED
51.50719
-0.13159